Bergström Lüneburg information

• Hamburg
  By car: A 250 Hamburg approx. 30 – 40 min. (By train you will reach Hamburg city within 30 min.).
• Hanover
  By car: A 7 Hanover approx. 70 min. (By train you will reach Hanover within 55 min.).

• We are happy to arrange an airport shuttle service for you. Just contact reception.

• If you suffer from allergies, we can provide special pillows and blankets.

• Your reserved room is ready for you from 3 p.m. onwards.
• Should you arrive before that time, our luggage room is at your disposal (free of charge).
• Our porter will take your luggage up to your room.

• We will gladly help to organise a babysitter.
• Please contact us at reception.

• Breakfast is served in our restaurant “Marina Café” from Monday to Sunday from 6.30 a.m. until 10.30 a.m.

• Our Business Corner on the third floor of the “Abtsmühle” is open all hours free of charge.
• The room is equipped with PC’s with Internet access where you can work without being disturbed.
  Equally well suited for small conferences

• Hertz Autovermietung
  In der Marsch 8a
  21339 Lüneburg
  Telefon: +49 (0)4131 - 70 93 34
• Sixt Autovermietung Lizenznehmer Jupp OHG
  Vor dem Bardowicker Tore 25
  21339 Lüneburg
  Telefon: +49 (0)4131 - 22 17 22

• Cash Group
  Deutsche Bank
  Bardowicker Straße 6
  Telefon: +49 (0)4131 – 30100
• Sparda-Bank
  Bahnhofstraße 8 (im Bahnhof)
• Citibank
  An den Brodbänken 8
• Sparkasse Lüneburg
  An der Münze 4-6
  Telefon: +49 (0)4131 288-0
• at the station

• Half a minute’s walk from the hotel you will find a chemist at
  Lünertorstraße 5 (right at the corner of Schießgrabenstraße),
  tel. +49 (0)4131 35-933.

• Children are very welcome.
• On request, we can provide baby chairs for the restaurant, children’s beds, bottle warmers and baby phones.

• Ev.-luth. Kirchengemeinde St. Nicolai
  Lüner Straße 15
  21335 Lüneburg
  Telephone: +49 (0)4131 – 24 30 770
  Fax: +49 (0)4131 – 24 30 776
• Ev.-luth. Kirchengemeinde St. Johannis
  Bei der St. Johanniskirche 2
  21335 Lüneburg
  Telephone: +49 (0)4131 – 44 542
  Fax: +49 (0)04131- 40 48 21
• Ev.-luth. Kirchengemeinde St. Michaelis
  Auf dem Michaeliskloster 2b
  21335 Lüneburg
  Telephone: +49 (0)4131 – 31 400

• The unique waterfront location of the Bergström in the heart of the medieval town of Lüneburg offers the right setting for conferences, meetings and festivities.
• All 19 conference rooms with their warm and pleasant ambience provide daylight and are fitted out with modern equipment. Our guests are looked after by experienced banquet staff.

1. We hope you understand that your room is only available until 12 p.m. You may, of course, leave your cases in our luggage room until your final departure.
2. Please let us know what drinks you took out of your minibar.

• Our restaurants “Marina Café” and “Lüner Mühle” await you with their delicacies.
• You will find the current opening hours under “Opening Hours”.
• Our restaurant staff looks forward to welcoming you!

• Musical, Theatre, Cinema
  Our reception provides you with the current program for the Lüneburg theatre and cinema. Maybe you would like to go and see a musical in Hamburg? Our reception staff will organise the tickets for you.
• Events in and around Lüneburg
  Please contact reception for further information.
  

• Please make use of our early morning calls.
• For further information, please contact reception.

• If you need extra towels, bathrobes, slippers or toiletry articles, just contact our reception.
• We also keep extra pillows, blankets and bolsters at your disposal.

• We will be happy to send your outgoing fax.

• Work out in our fitness area fitted out with modern equipment and make use of our pool and sauna.
• Our fitness area with a view of the river Ilmenau is situated on the ground floor of the Abtsmühle.
• On request our reception can organise further wellness and beauty arrangements.

• Please contact reception immeditaly.
• Leave your room, close the door and follow the escape route signs.
• Press the nearest alarm button and do not use the lift!

• Travel Agents / Foreign Ministry:
  • TUI-Gruppe (airtours, GeBeCo, Hapag-Lloyd, Fox-Tours, Dr. Tigges, Robinson, 1-2-Fly) Telephone: +49 (0)511 - 567 80 00
  • Alltours Telephone: +49 (0)203 - 36 36 36-0
  • LTU Telephone: +49 (0)211 - 9418-888
  • Information of the Foreign Ministry concerning current dangerous areas
    Telephone: +49 (0)30 - 5000 2000 od. 5000 44444

• Airline Information
  • Lufthansa (information concerning the current flight situation)
    Telephone: +49 (0)1803/803803
  • American Airline in the USA or Canada (flight information in English)
    Telephone: +1-800-222-2377
  • Air Canada (information about the current flight situation in English and French)
    Telephone: +49 (0)18050 - 247226
  • Air France (information about the current flight situation in English and French),
    Telephone: +49 (0)180 / 5 830 830
  • British Airways (information about the current flight situation in English)
    Telephone: +49 (0)1805-26 65 22
  • Thomas Cook Airlines, Telephone: +49 (0)1803-607090
  • Quantas, Telephone:+49 (0)1805-250 620
  • Singapore Airlines, Telephone: +49 (0)69-7195200
  • United Airlines, Telephone: +1-800-538-2929

(Subject to change)

• Why not make a present of a Bergström voucher – you will find many interesting offers in our arrangement flyer.
• Choose one or several bottles of Brogsitter wine from our wine shop as a gift. We will gladly help you make your choice in our Vinothek.

• Our reception staff are happy to reserve a guided tour for you.
• There are daily guided tours at 11 a.m. from May until October.
• From November until May there are tours only on Saturdays at 11 a.m.

• Friseursalon Kaiser
  Am Berge 38
  21335 Lüneburg
  Tel: +49 (0)4131 - 36133
• Friseursalon Cuts & Colors
  Inh. Martin Anlauf
  Am Berge 44
  21335 Lüneburg
  Tel: +49 (0)4131 - 33621

• Städtisches Klinikum Lüneburg
  gemeinnützige GmbH
  Bögelstraße 1
  21339 Lüneburg
  Telephone: 04131 / 77-0
  Fax: 04131 / 77-2529

• On request, housekeeping staff will provide you with additional towels or pillows.
• Just call reception and dial 9.

• You will find a laundry bag in your room.
• If you let us have your washing before 9 a.m., you will get it back by 6 p.m. on the same day.
• You will find the pricelist in your information file.
• If you have further questions, please contact reception.

• Lost property is kept for 1 year.
• Please contact reception if you have lost something.

• Our reception has Lüneburg maps at your disposal.

• The weekly “Luna Market” takes place every Wednesday and Saturday from 7 a.m. – 1 p.m. on the square in front of the town hall.

• You will find refreshing drinks and snacks in your minibar. To reorder please contact reception.

• Ostpreußisches Landesmuseum
  Ritterstraße 10, 21335 Lüneburg,
  Telephone: +49 (0)4131 – 75995-0
  Tuesday – Sunday: 10 a.m. – 5 p.m.
  Adults: € 3.00/reduced price: € 2.00
• Museum für das Fürstentum Lüneburg
  Wandrahmstraße, 21335 Lüneburg,
  Telephone: +49 (0)4131 – 43891
  Tuesday – Friday: 10 a.m. – 4 p.m.
  Saturday – Sunday: 11 a.m. – 5. p.m.
  Adults:€ 2,60 / reduced price: € 1,30
• Naturmuseum (Natural HistoryMuseum )
  Salzstraße 26, 21335 Lüneburg,
  Telephone: +49 (0)4131 – 403883
  Tuesday – Saturday: 10 a.m. – 4. p.m.
  Sunday: 10 a.m. – 1 p.m.
  Adults: € 3,00
  Students/handicapped: € 2,00
  Family ticket: € 6,00
• Deutsches Salzmuseum (German Salt Museum)
  Sülfmeisterstraße 1, 21335 Lüneburg,
  Telephone: +49 (0)4131 – 45065
  May – September: 9 a.m. – 5. p.m.
  October – April: 10 a.m. – 5. p.m.
  Adults: € 4,00 / reduced price:€ 2,70
  Students: € 2,50
• Brauereimuseum (Brewery Museum)
  Heiligengeiststraße 39-41, 21335 Lüneburg,
  Telephone: +49 (0)4131 – 44804
  Tuesday – Sunday: 1 p.m. – 4.30 p.m.
  Free of charge
• Historical Town Hall
  Am Markt 1
  21335 Lüneburg
  Telephone: +49 (0)4131 – 309230
• ElbSchloss Bleckede
  Schlossstraße 10, 21354 Bleckede,
  Telephone: +49 (0)5852 - 9514-0
  April – October: Tuesday – Sunday: 10 a.m. – 6 p.m.
  November – March: Wednesday – Sunday: 10 a.m. – 5 p.m.
• Kloster Lüne (convent) with textiles museum
  Am Domänenhof, 21335 Lüneburg,
  Telephone: +49 (0)4131 – 5 23 18
  Fax: +49 (0)4131 - 5 60 52
  Monday – Saturday: 10 a.m. – 12.30 p.m.
  E-mail: kloster-luene@gmx.de
  Internet: www.kloster-luene.de
  Guided tours from April 1 – October 15
  Tuesday – Saturday: 10.30 a.m. and 2.30 p.m. – 5 p.m.
  Sundays and bank holidays:
  11.30 a.m. and 2.30 p.m. – 5 p.m.
  Closed on Mondays and Good Friday
  Reservation is required for groups.
• Archaeological Museum Oldendorf/Luhe
  Amelinghausener Straße 16 b, 21385 Oldendorf/Luhe,
  Telephone: +49 (0)4131 – 930550
  April – October:
  Tuesday – Saturday: 10 a.m. – 12 p.m. and 3 p.m. – 5 p.m.
  Sundays and bank holidays: 10 a.m. – 4 p.m.
  November – March: Please inquire under the above-mentioned number.

• Restaurant “Marina Café”:
  • Daily from 6.30 a.m. to 10.30 p.m
  • Breakfast buffet daily from 6.30 a.m. to 10.30 a.m.
• Restaurant “Lüner Mühle & Wine Shop”:
  • Monday – Friday: 3 p.m. – midnight
    Saturday and Sunday: 11 a.m. – midnight
• Piano Bar:
  • Daily from 6.30 a.m. until after midnight
  • Happy Hour daily: 5 p.m. – 7 p.m.
• Sauna:
  • Daily: 5 p.m. – 10 p.m. and on request.
• Solarium:
  • Daily: 8.30 a.m. – 10 p.m.
  • Charge: € 7.70/10 minutes
• Swimming Pool:
  • Daily: 8.30 a.m. – 10 p.m.
    

• We have various papers and magazines for sale at reception.
• We equally sell current newspapers, such as Die Welt, Die Zeit, Die Hannoversche Allgemeine, Hamburger Abendblatt or Herald Tribune

• Parking fee: Euro 1.50/hour, the first 2 hours are free of charge.
• Daily ticket: Euro 9.00

• For payment of room and restaurant bills, we accept cash or alternatively Euro cheque cards, American Express, Eurocard, Diners Club, JCB and Visa.

• Pets are welcome both in the rooms and in the restaurants.
• Please make sure that your pet does not disturb the other guests.
• For dogs there is a daily charge of 5.00 Euro.

• Our reception staff will gladly make your photocopies.
• Cost per copy (black/white): 0.30 Euro.

• Train and bus station are in close vicinity of the hotel.
• We can help you find the required train or bus connection.

• Our reception is open around the clock.
• To contact reception staff, dial 9 on your room telephone.

• Daily.
• If you wish to have your room cleaned by a specific time, please inform our staff at reception.

• On request we serve breakfast in your room
• at an extra charge of € 4.50.
• This service is available daily from 6.30 a.m. – 10.30 a.m.

• A room safe in your wardrobe is at your disposal for your valuables and money.
• By entering your personal code, only you can open the safe.
• You will find the instructions next to the safe.

• You will find sauna, swimming pool and solarium on the ground floor of the Abtsmühle.
• Sauna and swimming pool are free of charge.
• We have a Finnish sauna at your disposal open daily from 5 p.m.
• If you would like to use the sauna before 5 p.m., please let us know.

• Postcards and stamps may be purchased at reception.

• Just dial 612 (restaurant) or 9 (reception).
  Our staff is pleased to make your table reservation

• Charge per unit: Euro 0.35.
  
  

  Outside line	0
  Reception/information	9
  Bergström Lüneburg	+49 4131 308-0
  Your room number is your direct dial number ((for example, room no. 310)	+49 4131 308-310
  Restaurant/table reservation	612
  Banquet/conference	631
  Information, national (subject to charge)	11833
  Information, international (subject to charge)	11834
  Police/Emergency	110
  Fire Brigade	112
  Doctor on call	19222
  Chemist/emergency duty (please enquire at reception)	9
  Booking Office LZ-Veranstaltungskasse, Am Sande 18	+49 4131 74 04 44
  Ticket sale: Theater Lüneburg Theater Lüneburg, An den Reeperbahnen 3	+49 4131 42 100

  
  
• The Most Important Dialling Codes:
  
  

  Austria	0043
  Australia	0061
  Belgium	0032
  Canada	001
  China	0086
  Denmark	0045
  Finland	00358
  France	0033
  Greece	0030
  Great Britain	0044
  Hungary	0036
  Italy	0039
  Japan	0081
  Luxemburg	00352
  Netherlands	0031
  Norway	0047
  Poland	0048
  Portugal	00351
  Spain	0034
  Sweden	0046
  Switzerland	0041
  Turkey	0090
  USA	001

• Lüneburg Marketing GmbH
  Am Rathaus, Tel: +49 (0)4131 - 207 66 20
  Opening hours: Monday – Friday: 9 a.m. – 6 p.m.
  Saturday + Sunday: 9 a.m. – 4 p.m.

• You will find all the necessary information and the TV channel programs in the instruction manual right next to the TV.
• There you will also find the TV magazine.

• In most areas of our hotel complex you have access to Wireless Lan.
• For access, please contact reception.
• You may also log in directly via Internet with your credit card.